"I just wanted to drop you a line to say thank you for the excellent service that we received from you and your team recently. From your first visit through to completion of the job, everyone was professional, knowledgeable and thorough. You picked up on problems that we had missed ourselves until you pointed them out, and then were able to provide us with workable solutions to overcome them. When your team of roofers came, they did an excellent job with each of the areas of they were asked to address. They were tidy, unobtrusive and left us with a final result we are more than happy with. As you know, ours has been a difficult job, but the quality of your work, along with the fact that I know we can come back to you if we have any problems, gives me confidence that we finally have a sound roof. I really feel that you and the team have gone the extra mile for us, and I wanted you to know that we appreciate it. I am more than happy to recommend your services to others. In fact, I have passed your business card on to two friends already!"